How do I return a faulty product that I purchased online?Updated a year ago

FCS can only deal directly with customers that have purchased through our online store.

If you have purchased through a Retail Store, please get in contact with the store you have purchased from, and they will be able to liaise with you to quickly resolve your issue.

Warranty Request

Please complete your Warranty Return Request here. Once your request is submitted, you will receive a confirmation email with further information.