How do I return a faulty product that I purchased online?Updated a month ago

FCS can only deal directly with customers who have purchased through our online store.

If you have purchased through a Retail Store, please get in contact with the store you have purchased from, and they will be able to liaise with you to quickly resolve your issue.

Warranty Request

Please submit your warranty claim here. Once your request is submitted, you will receive a confirmation email with further information.